Leading in the Digital Age Training Course

Learn how to be a leader in the Digital Era

Please contact us for latest course dates and venue details:
Email: info@charlesmann.com.my
Or call: +60 10 425 0886

All courses last one full day, starting at 9.30am until 5.00pm. This course is 100% HRDF claimable. Download course brochure and registration form.

Clients who've benefitted

from this course include:

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The leading HRDF Digital Leadership training course in Malaysia

Leadership is evolving; with the shift from a purely analog world to a largely digital one, and with the increasing generational change in the workforce from digital migrants to digital natives; we are witnessing the largest shift in workplace dynamics since the industrial revolution.

Within this context, modern businesses and professionals need to adapt to this new paradigm and this in most critical at the leadership or aspiring leadership level. Whether it is employee engagement, or new methods or survival of the business itself - it is imperative that businesses and their leaders recognize and begin to appreciate the enormity and complexity of this new landscape.

Taking lessons from the people and organizations that have not only excelled in the last few decades, but have also been primarily responsible for ushering in the digital age, this training course provides a concise yet effective overview of successful leadership in the current environment and the best practices which can be replicated by aspiring leaders and organizations.

The training course will provide you with an appreciation of your strengths and weaknesses, and effective practical exercises in bringing your leadership style up to the demanding requirements of the modern workplace. Through lessons from contemporary successful leaders, real-life examples of implementing change and the immediate results you can expect, attendees will leave with a to-do list that they can start acting on NOW. Register for this training course by filling in our interest form.

 
Course Programme


SETTING THE STAGE

  • The E-commerce environment

  • Understanding your customer

  • The global and local competitive environment

  • Signing up to Shopify and selecting your shop name

  • Adding logos and selecting themes

  • Customising your store look

  • Domains and URLs

 

MANAGING YOUR STORE

  • Introduction to the admin area of your store

  • Creating menu categories and links

  • Creating and adding new products

  • Managing images

  • Creating descriptions and adding other information to products

  • Editing and amending product details

  • Dealing with product options and variants

  • Creating discount codes and promotional codes

  • Adding payment gateways and delivery rates

 

MANAGING CUSTOMER ORDERS

  • Introduction to the cart and checkout process

  • Customising emails and notifications

  • Receiving notifications of new orders

  • Processing and dispatching orders

  • Understanding records and customer information

 

ADVANCED FEATURES

  • What is SEO (Search Engine Optimisaton) and

  • why it is important

  • Adding SEO elements to your store

  • Marketing and advertising your store

  • Implementing social media elements to your store

  • Merging with Facebook

  • Adding apps to enhance your store

  • The future of e-commerce

 

 
Who Should Attend

  • Entrepeneurs

  • Business owners

  • New start-ups

  • Marketing professionals

  • Business development staff

  • Web developers

 

Dates above unsuitable?​

Prefer bespoke training?​

Contact us for in-house and one-to-one training at no extra cost!



Or Call: 010 425 0886

Course Benefits


Following this E-Commerce training course, you will be able to:  



 

  • Create a secure and safe (SSL 128 bit) virtual store and make live on the world wide web

  • Upload and manage new products along with images, descriptions and prices

  • Set special promotions and discounts

  • Create an efficient and smooth checkout system with preferred payment options

  • Process orders and manage customers

  • Dispatch product orders to customers

  • View and analyse system generated reports

  • Identify and install from a selection of over 250 apps to enhance your virtual store

 

All delegates will receive a certificate, hard and soft copies of course materials and four weeks post course support.

How to Register

  • Online: The easiest and quickest method to register for the above course is online, by clicking on the appropriate link above. For early bird rates, confirmation and payment must be made at least one week prior to course date. No payment is taken online.

  • E-mail: Send us an email at info@charlesmann.com.my including your name, contact number and title of course you wish to register for. We will then contact you with further details and can confirm your place at the course.

  • SMS: Text us at 010 425 0886 including your name, email address and title of course you wish to register for. We will then contact you with further details and can confirm your place at the course.

  • Phone: Call us on 010 425 0886 and discuss your interest with one of our consultants.