Frequently Asked Questions

Charles Mann Solutions is a trusted Malaysian training provider since 2012. We deliver corporate training, soft skills workshops, digital marketing courses, and business upskilling programs for professionals, SMEs, and large organisations.

Yes, Charles Mann Solutions is an approved and certified HRD Corp training provider. Our programs are HRDC claimable under the Human Resource Development Corporation levy scheme, making it easier for employers to upskill their teams with no out-of-pocket cost.

Our top digital marketing training programs in Malaysia include: • Social Media for Business (Facebook, Instagram, LinkedIn) • TikTok for Marketing & Personal Branding • SEO Training for Beginners and Businesses • Email Marketing and Lead Generation • Google Ads & Google Analytics • eCommerce Website Setup for SMEs

Yes, all our social media and digital marketing courses are fully hands-on. Participants work on real-life case studies, campaign simulations, and receive step-by-step guidance to apply strategies in their own business.

Absolutely. We provide customized in-house digital marketing workshops tailored for corporate teams, B2B brands, and SMEs looking to improve their online visibility, lead generation, and brand strategy.

Our most sought-after soft skills programs include: • Effective Communication & Interpersonal Skills • Presentation Skills for Professionals • Leadership & People Management • Emotional Intelligence in the Workplace • Time Management & Productivity • Sales & Negotiation Skills for B2B Teams

Yes. Whether you're a startup or a multinational company, we tailor our soft skills workshops based on your team’s challenges, industry, and objectives, ensuring relevance and immediate applicability.

Yes. Our business-oriented tech training includes: • Artificial Intelligence for Business Leaders • Internet of Things (IoT) for Beginners • Commercial Drone Operation Certification • Data-Driven Decision Making for Managers These programs are designed to be accessible for managers, executives, and teams without a technical background.

We run specialised business courses in: • Innovation & Growth Strategy for SMEs • Digital Transformation for Traditional Businesses • Business Model Canvas & Startup Planning • Branding & Positioning Strategy

We offer flexible delivery options including: • Onsite corporate training at your office • Public workshops in major cities • Online live Zoom classes • Blended learning (hybrid model)

Our programs range from: • Half-day soft skills workshops (3–4 hours) • Full-day intensive training (6–7 hours) • 2–5 day advanced masterclasses or certifications

Yes. Every participant receives a Certificate of Completion issued by Charles Mann Solutions. HRDC-approved programs include certification aligned with HRDC requirements.

Pricing varies based on course type, group size, and customisation. Most of our programs are HRDC claimable. Contact us for a quotation and free training proposal tailored to your organisation.

Once you confirm training, we handle the paperwork and guide you through the HRDC claim process from A to Z. We’ve assisted 100+ companies successfully claim training costs through HRD levy.

Yes, we specialise in customised training solutions. Whether you’re in manufacturing, retail, education, or healthcare, we can align content with your sector needs and KPIs.

You can register or make an enquiry via: • Our website contact form • Email: info@charlesmann.com.my • Phone/WhatsApp: 010 425 0886 • We also offer free consultations for training planning and HRDC claims.

Yes. We offer optional follow-up consultations, mentoring, and implementation support for companies looking to ensure long-term impact from their training investments.