Frequently Asked Questions
Below are some of the most frequently asked questions that come across our way. Should you not find the information you're looking for below or anywhere else on our website, please feel free to contact us by sending a WhatsApp to:
+60 10 425 0886 or email: info@charlesmann.com.my
Charles Mann Solutions is a trusted Malaysian training provider since 2012. We deliver corporate training, soft skills workshops, digital marketing courses, and business upskilling programs for professionals, SMEs, and large organisations.
Yes, Charles Mann Solutions is an approved and certified HRD Corp training provider. Our programs are HRDC claimable under the Human Resource Development Corporation levy scheme, making it easier for employers to upskill their teams with no out-of-pocket cost.
Our top digital marketing training programs in Malaysia include:
Social Media for Business (Facebook, Instagram, LinkedIn)
TikTok for Marketing & Personal Branding
SEO Training for Beginners and Businesses
Email Marketing and Lead Generation
Google Ads & Google Analytics
eCommerce Website Setup for SMEs
Yes, all our social media and digital marketing courses are fully hands-on. Participants work on real-life case studies, campaign simulations, and receive step-by-step guidance to apply strategies in their own business.
Absolutely. We provide customized in-house digital marketing workshops tailored for corporate teams, B2B brands, and SMEs looking to improve their online visibility, lead generation, and brand strategy.
Our most sought-after soft skills programs include:
Effective Communication & Interpersonal Skills
Presentation Skills for Professionals
Leadership & People Management
Emotional Intelligence in the Workplace
Time Management & Productivity
Sales & Negotiation Skills for B2B Teams
Yes. Whether you're a startup or a multinational company, we tailor our soft skills workshops based on your team’s challenges, industry, and objectives, ensuring relevance and immediate applicability.
Yes. Our business-oriented tech training includes:
Artificial Intelligence for Business Leaders
Internet of Things (IoT) for Beginners
Commercial Drone Operation Certification
Data-Driven Decision Making for Managers
These programs are designed to be accessible for managers, executives, and teams without a technical background.
We run specialised business courses in:
Innovation & Growth Strategy for SMEs
Digital Transformation for Traditional Businesses
Business Model Canvas & Startup Planning
Branding & Positioning Strategy
We offer flexible delivery options including:
Onsite corporate training at your office
Public workshops in major cities
Online live Zoom classes
Blended learning (hybrid model)
Our programs range from:
Half-day soft skills workshops (3–4 hours)
Full-day intensive training (6–7 hours)
2–5 day advanced masterclasses or certifications
Yes. Every participant receives a Certificate of Completion issued by Charles Mann Solutions. HRDC-approved programs include certification aligned with HRDC requirements.
Pricing varies based on course type, group size, and customisation. Most of our programs are HRDC claimable. Contact us for a quotation and free training proposal tailored to your organisation.
Once you confirm training, we handle the paperwork and guide you through the HRDC claim process from A to Z. We’ve assisted 100+ companies successfully claim training costs through HRD levy.
Yes, we specialise in customised training solutions. Whether you’re in manufacturing, retail, education, or healthcare, we can align content with your sector needs and KPIs.
You can register or make an enquiry via:
Our website contact form
Email: info@charlesmann.com.my
Phone/WhatsApp: 010 425 0886
We also offer free consultations for training planning and HRDC claims.
Yes. We offer optional follow-up consultations, mentoring, and implementation support for companies looking to ensure long-term impact from their training investments.
